How do I place an order? Simply browse our collections, select your item, and click "Add to Cart". When you're ready, proceed to checkout and follow the steps to complete your purchase.
Can I cancel or change my order? We process orders quickly, so please contact us immediately at faithfullycreationsbylm@gmail.com or 0731600598 if you need to make changes. We cannot guarantee changes once an order has been processed.
SHIPPING
How long does delivery take? Orders are processed within 2–5 business days. Once dispatched, delivery within South Africa takes 3–5 business days for major cities and 5–10 business days for outlying areas.
Do you ship internationally? Yes, we ship to select international destinations. International delivery can take 10–21 business days. Please note that customs duties and import taxes are the customer's responsibility.
How do I track my order? Once your order is dispatched, you'll receive a tracking number via email. Allow 24–48 hours for tracking to update.
RETURNS & REFUNDS
What is your return policy? We offer a 30-day return policy. Items must be unused, unworn, with tags, and in original packaging. Contact us at faithfullycreationsbylm@gmail.com to initiate a return.
How long do refunds take? Once your return is received and approved, refunds are processed within 10 business days back to your original payment method.
Can I exchange an item? Yes! Return your item and place a new order for the item you'd like instead.
PRODUCTS
Are your products faith-inspired? Yes! LM faithfully creations is built around faith-inspired gifts and lifestyle products — from home décor to accessories and skincare — designed to uplift and inspire.
Are your products suitable as gifts? Absolutely. Our products make meaningful gifts for birthdays, celebrations, and special occasions.
PAYMENTS
What payment methods do you accept? We accept all major credit and debit cards, as well as other payment options available at checkout.
Is it safe to pay on your store? Yes. Our store is secured with SSL encryption and powered by Shopify, one of the world's most trusted e-commerce platforms.
CONTACT US
Still have questions? We'd love to help! 📧 faithfullycreationsbylm@gmail.com 📞 0731600598